In the Four-Step Decision-Making Model, what is the first step?

The first step in the Four-Step Decision-Making Model is to scan. This initial step involves gathering information about the environment, situation, or potential threats. Scanning enables security officers to become aware of their surroundings and to identify any unusual activities, potential risks, or necessary details that require attention.

By effectively scanning the environment, officers can distinguish between normal occurrences and behaviors that may pose a risk, thereby setting the stage for informed decision-making in subsequent steps of the model. This proactive approach emphasizes the importance of situational awareness, allowing officers to better prepare to address issues as they arise.